How Do I Contact Lufthansa?

How Do I Reach Lufthansa Customer Service?

Suppose you plan a journey to visit your desired destination, but the flight is late for any technical reason on the travel date. In this situation, you are thinking of rescheduling the flight, but due to less information, you cannot do it; then, you can connect with the official representative of the airline. While making bookings from Lufthansa airlines, you can grab several facilities like offers, complete packages, refunds, etc. If you are stuck in trouble, you can also connect with Lufthansa customer service, which has complete information about the airlines. Sometimes you have so many queries related to your bookings that you must solve before the departure date.

What are the Services Provided via Lufthansa Airlines?

  • New Booking
  • Flight Status
  • Check-in Info
  • Refund/Cancellation
  • Baggage info

What are the Lufthansa Call Center Opening Hours?

Passengers have many queries and want to resolve them as quickly as possible. Due to this, Lufthansa airlines provide the facility of representatives to passengers for 24 hours so that they can connect with them anytime and get solutions.

  • Monday-Friday: 08:00 - 18:00
  • Saturday-Sunday: 08:30 - 17:00
  • Holiday: 08:30 - 17:00

What are the ways to Reach Lufthansa Customer Service?

You can quickly contact a live person at Lufthansa. Dial Lufthansa customer service phone number 1 (800) 645-3880. Speak to the live representative at Lufthansa customer service for all travel-related queries, like new reservation/booking, flight status, PNR check, and refund/cancellation queries.

Phone Call: You can just dial Lufthansa Airlines customer service number at 1-800-645-3880, Speak/talk to a live person for assistance.

  • Then follow the IVR instructions.
  • Click 1: for a new booking.
  • Click 2: for flight status.
  • Click 3: for check-in info.
  • Click 4 to make changes to the bookings
  • Click 9 to connect with customer service representatives

if you are contacting Lufthansa via telephone, you can reach us at +1 (516) 738-4422; kindly include the following information: Text telephone for hearing impaired (TTY): Please dial 711 and then 800 645 3880 for relaying to the TRS.

Live Chat: If you want to connect to any other option than a phone call, you can also send your query via Lufthansa live chat, and to this, you need to follow the below process.

  • First, you need to search the website of Lufthansa airlines in your search engine.
  • Then you need to choose the contact us option from the left side of the screen.
  • After this, you can see all the possible ways to connect; you must choose the chat option.
  • Following this, you need to fill out the flight details like the date and timings of the flight.
  • Further, you need to mention the passenger details like complete name, email id, contact number, etc., and then submit the details.
  • Then you will get the code to mention it in the available space.
  • Last, the chat box will open; you must fill out the complete concern in that box and send it. The representative will see it and send you all the solutions.

Email Help Desk: You can also send your query via email; you need to open your mail id. Then click compose a mail and mention the concern. After this, you must fill out your booking details and send that mail to Lufthansa airlines' official support mail handle ( By following the above steps, you can learn about Lufthansa email support, and you can connect with them anytime as you will receive Lufthansa customer service for 24 hours.

Frequently Asked Questions

How Do I Complain To Lufthansa?

To complain to Lufthansa, visit their website ( and navigate to the "Contact" section. You can submit a complaint from there by filling out an online form. Include information such as your flight details, the nature of your complaint, and any relevant documentation or evidence. Lufthansa aims to respond to complaints within a reasonable time frame and will work to resolve the issue as quickly and fairly as possible. You may also use the Lufthansa Complaint phone number: 1-(800)-645-3880 to connect with a live person and file a complaint for the inconvenient issues.

How Do I Contact Lufthansa Munich Airport?

Suppose you have a Lufthansa flight to take that is operating from Munich Airport. You might need some guidance from the office to learn about the airport services, baggage allowance or baggage drop point, or check-in timings. For any of these queries, you can contact an official by dialing the Lufthansa Munich Airport contact number +49-89-97500. Here you will get guidance from a real person. If you cannot connect with a person at the airport on call, send your queries through the email at and receive the assistance you require for your flight.

Does Lufthansa Operate in The USA?

Yes, Lufthansa operates in the USA. It has around 591 routes within the USA destinations, out of which 48 are domestic routes and the remaining 543 routes are international. If you want to book a flight from a USA destination with Lufthansa Airlines, you can check out the available flights to your destination from their official site. Go to the website's homepage; under the "Book" tab, mention the destination you want to fly, add the date, and search for the available flights. Within a moment, you will get your search result and can book your flight to your preferred destination from the USA with Lufthansa.

What is The Problem with Lufthansa?

There are a very high number of flight delays and disruptions at Lufthansa due to the IT failure. A Lufthansa spokesperson said, "There is a group-wide IT system failure." It created a chaos at the airport as passengers had to wait long hours to board their Lufthansa flight. To avoid the trouble, Lufthansa has suggested that all the passengers check their flight status before reaching the airport, as there are high chances of flight delays. The IT failure has affected domestic flights as well as international flights. You can contact customer service if you have any concerns or issues.

How Do I Contact Lufthansa for a Refund?

A person eligible for a refund for their flight cancellation or other at Lufthansa and wants to obtain the amount can submit a refund request by filling out an online refund form available at the Lufthansa website. You must fill in the flight details for which you want a refund and complete the form with other important details before sending it to customer service. Or you can use the Lufthansa Refund contact number +1-(516)-738-4422 for connecting through a concerned person. Then submit your claim for a refund by providing the required answers to the connected representative.

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